Question 1

How does SaveOnCar get me a better price?

Accepted Answer

Once you set your target out-the-door price, our AI negotiator reaches out to local dealers on your behalf, compares their offers, flags junk fees, and pushes back — so you don't have to sit in a showroom haggling.

Question 2

How do I start a deal on a car?

Accepted Answer

Build the car you want, set your target out-the-door price, and confirm your contact details. We take it from there and keep you posted on every dealer offer under Orders & tracking.

Question 3

Can I track an order I've already placed?

Accepted Answer

Yes — open Orders & tracking in your profile to see each negotiation's live status, the latest dealer offer, and your target price.

Question 4

How many dealers do you contact?

Accepted Answer

Up to ~100 dealers in and around your area — every franchise that stocks your car, including the lower-cost states where the same vehicle often sells for thousands less. We run the entire back-and-forth: sending your target, collecting quotes, countering the high ones, and stripping junk fees. You just pick the best offer.

Question 5

Do you really plant trees when I buy a car?

Accepted Answer

Yes — we plant 100 trees for every car you buy from us, at no extra cost to you. A great deal for you, and a greener planet for everyone.

Question 6

Is it all AI, or is a real person involved?

Accepted Answer

Both. Our AI does the heavy lifting — emailing dozens of dealers and tracking every reply — but a human specialist monitors each negotiation and reviews the key moves before anything reaches you. You get the speed and reach of automation with a real person accountable for your deal.

Question 7

Do you handle delivery and shipping?

Accepted Answer

Yes. Once you lock an out-the-door price, we coordinate the rest — a pre-delivery inspection, the paperwork, and transport from the dealer to your door. Because we source nationally (often from cheaper states), the savings usually more than cover the transport. Delivery typically lands within 2–4 weeks.

Question 8

What is an out-the-door (OTD) price?

Accepted Answer

The out-the-door price is the total you pay to drive a car away — the vehicle price plus every tax and fee: sales tax, the manufacturer's destination charge, the dealer's documentation fee, and title and registration. It's the single all-in number, which is why it's the only figure that lets you compare two dealers accurately. Try our free out-the-door price calculator to estimate it for any car and state.

Question 9

Why does SaveOnCar focus on the out-the-door price instead of MSRP?

Accepted Answer

MSRP is only the sticker price of the vehicle itself; it hides the destination charge, taxes, and dealer fees that can add several thousand dollars. A monthly payment hides a longer loan term or higher rate. The out-the-door price bundles everything into one number, so we set your target as an OTD figure and hold every dealer to it — apples to apples, with nowhere to hide markup.

Question 10

Does this cost anything?

Accepted Answer

One flat $499 buys 3 months of full access — Jess negotiating with dealers on your behalf, the junk-fee shield on every quote, and delivery coordination. Building your car and seeing your out-the-door target is free. You pay us, never the dealer, so our only incentive is a lower price.

Question 11

What if I already have a trade-in or financing?

Accepted Answer

You can note a trade-in or financing need when you start a deal. We handle those details with the dealer as part of the negotiation.

Question 12

Why do you need my driver's license and insurance?

Accepted Answer

Dealers require a valid license and proof of insurance before you can take delivery or test drive. Collecting them up front means once we lock in a deal, your paperwork is ready and there are no last-minute delays.

Question 13

Are my documents safe?

Accepted Answer

Yes. Uploaded documents are stored privately and encrypted at rest. They are only ever visible to you and our verification team — never to dealers, and never made public. You can remove them at any time.

Question 14

How do I change my phone, email, or avatar?

Accepted Answer

Open your profile. Tap your avatar to pick a new one, edit your name inline, and add or change your phone/email (each verified with a one-time code).

Question 15

How do notifications work?

Accepted Answer

SaveOnCar connects over email only. Under Notifications you can choose which updates you want — deal alerts, price-drop alerts, and delivery updates. Security-critical messages like login codes are always sent.

Question 16

How do I delete my account or data?

Accepted Answer

Use the account-deletion request on the Security page, or email our support team, and we'll remove your account and all associated documents.

Frequently asked questions

Getting started

Pricing

Documents & privacy

Your account

Frequently asked questions

Getting started

Pricing

Documents & privacy

Your account